In a global scenario wherein technologies get updated on a daily basis and the new becomes old in a matter of weeks, to rely on fixed technological structures and not have reliable, timely updates and still expect to be pertinent is sheer folly. In the telecom sector in India, this point is amply illustrated by BSNL’s surrendering broadband services in as many as 17 circles throughout the country in order to seek a refund from the government in face of continuing losses.
This shocking revelation was made in October last year. BSNL broadband, by far one of the oldest internet providers in the country, has apparently not been able to keep up with rapid changes in technology and has, as an obvious enough result, suffered huge losses. Many commentators blame this on BSNL internet still being based on Wimax technology and on the losses incurred by the PSU as part of its acquiring 3G and BWA spectrum.
Be that as it may, one thing is as certain as BSNL’s continuing losses: BSNL broadband services are sure to suffer. In an overall public mood in which all things official and government are tainted with tags of inefficiency and incompetence, it is imperative that PSU’s try their level best to at least not lose their share of the market.
Sir, Your article is confusing. BSNL is surrendering BWA spectrum which is used for Wimax. This has nothing to do with Broadband provided thro’ landlines. And the BWA spectrum allotted to BSNL is not the same allotted to other private players and it is a shade inferior. So, there is no question of BSNL broadband services suffering. Try not to create a fear psychosis.
Really pathetic customer service. 100 calls and 1000 promises till getting one’s money and after that no contact…request reference number 4389014